AI Voice Assistant Services

Build intelligent AI voice assistants that can speak, listen, understand, and take action across phone-based business workflows. I help businesses create voice agents for support, lead qualification, appointment booking, intake, and real-time automation.

My Expertise in AI Voice Assistants

I specialize in building custom AI voice assistant solutions for businesses across legal tech, healthcare, e-commerce, SaaS, and service-driven industries. My work combines speech-to-text, text-to-speech, LLM integration, telephony systems, prompt design, API actions, and workflow automation using platforms such as Retell AI, Vapi, Voiceflow, Twilio, and 3CX to create voice agents that can handle conversations naturally and support real business operations.

🎙️ Speech-to-Text & Text-to-Speech
📞 Call Flows & IVR Automation
🧠 LLM-Powered Voice Responses
🔗 API Actions & Workflow Triggers
👤 Human Handoff & Escalation Logic
📊 Call Monitoring, Logs & Reporting

Key Metrics

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Speech-to-Text & Text-to-Speech

Integrate high-quality speech recognition and voice synthesis using tools like Deepgram, Whisper, ElevenLabs, and Amazon Polly to create natural, responsive, and human-like AI conversations.

Call Flows & IVR Automation

Design inbound and outbound call flows, IVR navigation, press-digit logic, routing paths, queue handling, and fallback behavior using platforms such as Retell AI, Twilio, Vapi, Voiceflow, and 3CX for structured voice experiences.

LLM-Powered Voice Responses

Use GPT, Claude, and other LLMs to power real-time voice conversations for support, intake, lead qualification, information collection, and dynamic question answering.

API Actions & Workflow Triggers

Enable voice assistants to book appointments, send emails, update CRMs, trigger n8n workflows, log notes, and interact with external systems during or after calls.

Human Handoff & Escalation Logic

Implement smart escalation flows so calls can be transferred to live agents, routed to support teams, or safely handed off whenever the AI reaches limits or business rules require human involvement.

Call Monitoring, Logs & Reporting

Track transcripts, call outcomes, retries, durations, alerts, and performance metrics to improve reliability and monitor voice workflow performance over time.

Bird Disease Classification (MLOps)

Built an end-to-end deep learning MLOps pipeline for bird disease classification using TensorFlow/Keras, PyTorch, OpenCV for image processing, FastAPI for model serving, and Docker for containerization. Implemented automated training pipelines, model versioning, and deployment workflows.

U.S. Visa Approval Prediction (MLOps)

Developed a complete MLOps pipeline for visa approval prediction using Python, FastAPI, Docker, AWS (EC2, ECR, S3), XGBoost, and CatBoost. Implemented automated model training, versioning, deployment, and monitoring with CI/CD integration for production-grade machine learning.

Uber Data Analytics Pipeline

Built a robust time-series forecasting solution with over 90% accuracy using Python and statistical modeling.
It enabled a growing online retailer to better manage inventory, reduce overstock, and forecast seasonal demand shifts.

CareSage - RAG Medical Chatbot

Developed an intelligent medical chatbot using Retrieval-Augmented Generation (RAG) with Flask, LangChain, Pinecone vector database, OpenAI embeddings, and sentence-transformers. The system processes medical PDFs using PyPDF to provide accurate, context-aware responses for healthcare queries with citation support.

n8n Workflow Automation

Built 8 comprehensive automation workflows using n8n platform integrated with Retell AI, GoHighLevel, Twilio, OpenAI GPT-4, and PostgreSQL. Projects included AI Voice Agent for customer service, Multi-Channel Communication Hub, Lead Qualification System, CRM Sync Automation, Content Generation Pipeline, Customer Onboarding Workflow, Voice-Based Appointment Scheduler, and BI Reporting Dashboard.

AI Industry

Data Science

Cloud for AI

My Expertise in Data & AI Industry

From raw data to AI-powered decisions — I help businesses implement end-to-end machine learning workflows, analytics dashboards, and automation pipelines.

Remote Data & AI Solutions

I’m a freelance Data Science and ML Engineer with 7+ years of experience transforming data into actionable insights. I specialize in building intelligent solutions, custom ML models, and scalable pipelines for startups and SMEs worldwide.

  • United States (Remote Projects)
  • Germany (AI Consultancy)
  • EUROPE (Remote Projects)
  • Remote – Available Worldwide

You Can find me here

As an independent Data & AI Engineer, I help companies unlock the full potential of their data. From predictive analytics to workflow automation, I offer strategic and technical support that drives real impact.

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Copyright © 2025 | Pankaj Pramanik

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